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1、兩個團隊成員之間存在個人沖突。這兩名團隊成員互相不說話,項目經理預計到這將對項目執行產生直接影響。團隊成員正在使用下列哪項沖突解決技巧?
A、撤退/回避
B、合作/解決問題
C、妥協?調解
D、強迫/命令
2、During project execution.the customer requests a minor change.After performing a high-level review.the developer deter mines that the effort to make the change has minimal impact and can be absorbed What should the project manager do next?
項目執行期間.客戶請求進行一個小變更。在執行高層級審查后.,開發人員確定進行變更所需的工作影響較小且可被吸收。項目經理下一步應該怎么做?
A、Update the issue log更新問題日志。
B、Communicate the proposed change to all stakeholders.向所有項目相關方溝通提議的變更。
C、Ask the developer to proceed with the modification.要求開發人員繼續進行修改。
D、Issue a change request.簽發變更請求。
3、The project has been challenging to manage.Everyone has been on edge to complete the project on time.Unfortunately,t he tension has grown to the point where team meetings have become shouting matches and little work is accomplished during the meetings.One team member asks to be excused from future team meetings,as all the shouting upsets him.Meanwhile,the sponsor has asked to attend team meetings in order to better understand how the project is going and the issues involved in completing the project,and the customer has started discussions about adding scope to the project.In this situation,it would be best for the project manager to:()
一項目很難管理。每個人都將將在規定時間內完成工作。不幸的是,氣氛越來越緊張,大家在團隊會議上爭吵,每次會議都完不成什么工作。一團隊成員請求不參加以后的會議,因為他厭倦了爭吵。同時,出資人要參加團隊會議以更好的了解項目進行的如何和完成該項目涉及的問題,客戶已經開始討論增加項目的范圍。在這種情況下,項目經理最好∶()
A、ask the sponsor if the information needed could be send in a report rather than have him attend the meeting.
問出資人他所需要的信息如果可以用報告寄給他,是否可以不參加會議
B、inform the team member who asked to be excused from the meetings of the value of communication in such meetings.
和不想參加會議的團隊成員講這些會議的溝通價值
C、create new ground rules for the meetings and introduce them to the team.
編制新的會議規章,讓團隊遵守
D、hold a team building exercise that involves all the team members.
請團隊所有成員參加團隊建設工作
4、在項目執行中途項目經理發現一種方式,可以解決并避免一個重復發生的組織問題.項目經理下—步應該怎么做?
A、將其記錄在經驗教訓登記冊中
B、通知高級管理層
C、更新風險管理計劃
D、處理變更請求
5、在一個施工項目的執行階段,由于環境問題當地居民希望停止該項目。項目經理應該怎么做?
A、檢查事業環境因素
B、安排召開變更控制委員會(CCB)會議
C、查看風險管理計劃
D、審查假設情景分析
(250128)答案
6、D
7、D
8、A
9、D
10、A